Tenacity Global Cleaning Service
Welcome to Tenacity Global Cleaning Service. By booking or using our services, you agree to the following terms and conditions.
1. Services
Tenacity Global Cleaning Service provides a range of cleaning services including domestic cleaning, office cleaning, carpet cleaning, industrial cleaning, couch and mattress cleaning, window and oven cleaning, construction cleaning, and moving in or moving out cleaning. All services will be carried out professionally and with reasonable care.
2. Bookings and Appointments
Customers are required to book services in advance. Appointment times will be agreed upon between the customer and the company. If a customer needs to cancel or reschedule a booking, reasonable notice should be provided.
3. Pricing and Payments
Service prices will be communicated before work begins. Final prices may vary depending on the size, condition, or complexity of the cleaning required. Payment is expected upon completion of the service unless otherwise agreed.
4. Access to Property
Customers must provide safe and proper access to the property where cleaning services will be performed. If access is not available at the scheduled time, the appointment may need to be rescheduled.
5. Customer Responsibilities
Customers are advised to remove or secure valuable, fragile, or delicate items before the cleaning service begins. While our team works with care and professionalism, we cannot be held responsible for damage to items that were not properly secured.
6. Health and Safety
Our staff will perform cleaning services following safety standards. Customers must inform us in advance if there are any hazards, pets, or special conditions at the property that may affect the cleaning process.
7. Satisfaction
Tenacity Global Cleaning Service aims to provide high-quality services. If a customer is not satisfied with the cleaning, they should notify us within a reasonable time so that we can address the concern.
8. Changes to Terms
Tenacity Global Cleaning Service reserves the right to update or change these terms and conditions at any time without prior notice.